AI Receptionist · Dental Offices
Your front desk is checking patients out and on hold with insurance. New patients call at lunch, after work and on weekends. The AI picks up in two rings and takes the details.
AIThanks for calling Sample Cedar Dental. This call is recorded. I’m the office’s AI assistant. How can I help?
CallerHi, this is Dana. I’m a new patient, and part of my tooth broke off. It really hurts.
AII’m sorry, Dana. Is there any swelling or bleeding right now?
CallerNo swelling. It just hurts when I chew.
AIThanks, Dana. I can’t say if it can wait. If swelling or bleeding starts, hang up and call 911.
CallerOkay. Please hurry.
AII’m connecting you to the on-call dentist now.
Text to the on-call dentistNew patient. Part of a tooth broke off and hurts when chewing. No swelling or bleeding. Transferred to the on-call dentist.
An AI receptionist for dental offices answers your office phone day and night. It answers questions about hours, location, and the plans you list. It asks new and returning patients why they are calling, and books the visit on your calendar. Urgent calls like severe pain or a knocked-out tooth go to the on-call dentist right away.
01 / Where calls get lost
Patients call at lunch while the front desk is checking out the morning patients. A call that rings out can be a new patient who calls the next office.
New patients look for a dentist after work and on weekends. With no one at the desk, those calls go to voicemail.
A toothache can start at night, when the office is closed. The AI takes the details and sends urgent cases to the on-call dentist.
02 / On the phone
It answers from the info you give us about your dental office. Then it asks the questions you would ask.
03 / The rules it follows
04 / How it goes live
Three steps. We do the building.
Start online. Then fill out a short form: your hours, services, common questions, calendar and who gets urgent calls.
We build your receptionist on your dental office. You call it, and we tune it until it sounds like you.
Your calls forward to it. We watch it, tune it as new questions come up, and send you a monthly report. Texting turns on once your carrier registration clears (A2P 10DLC).
The 30-day answer guarantee
In your first 30 days, every call routed to the AI is answered and logged in your report. If it isn’t, you can cancel with no further payments. It covers the AI Receptionist and every Desk.
We don’t promise rankings, revenue or ROI. We promise the phone gets answered and you can see it. Details are in the Service terms.
05 / The plan that fits
AI Receptionist + AI Speed-to-Lead
$797/ month
Bought one by one: $994 / month
New patients often find an office online and fill out a form. Fusion Front Desk replies to those forms in seconds by text and email.
06 / Questions
Use the setup checklist to test the facts, calendar and handoff before real calls.
No. It does not give dental advice or say whether a problem can wait. It takes the details and sends urgent calls to a person.
No. It can share the plans your office lists. It does not confirm coverage or benefits, so your team answers those questions.
No. It only collects a name, a phone number, a few words about the reason for the visit, and a preferred time.
Yes. It offers only the times your calendar shows as open. It books the visit and sends you a summary after the call.
The AI asks about swelling and bleeding. It sends the call to the on-call dentist right away, and if no one picks up, the caller gets a callback.
Yes, if they ask. It never claims to be a person. Every call starts with a notice that it is recorded. Anyone who wants a person gets a warm transfer or a callback.
We don’t make a blanket compliance claim on a web page. Before we build for a healthcare practice, we write down what the AI will hear and store, and whether your practice needs a business associate agreement (BAA). Nothing goes live until that is settled.
Most dental offices start with the Fusion Front Desk: the AI Receptionist plus AI Speed-to-Lead, for $797 a month. The one-time build fee is $1,497. We waive it on a 6-month agreement. In Founding 25 (the first 25 clients, or until Dec 31, 2026), we waive it on a 3-month start. Phone calls only? The AI Receptionist alone is $497 a month.
Ready to start? You hear it plainly if AI isn’t the right fix.
07 / Keep reading
