AI Receptionist · Med Spas
Your team is with clients in treatment rooms, so the phone goes unanswered. People look into treatments late at night and on weekends. The AI picks up in two rings and answers questions about your services.
AIThanks for calling Sample Willow Med Spa. This call is recorded. I’m the spa’s AI assistant. How can I help?
CallerHi, this is Jess. I had a treatment this morning, and my face is red and stinging.
AII’m sorry, Jess. Is there any swelling, trouble breathing or blistering right now?
CallerA little swelling around my eyes. I can breathe fine.
AIThanks. If you have trouble breathing or your throat starts to swell, hang up and call 911.
CallerOkay. Can you tell me if this is normal?
AII can’t give medical advice, so I’m connecting you to the provider on call now.
Text to the provider on callTreatment this morning. Red, stinging face and a little swelling around the eyes. Breathing fine. Transferred to the provider on call.
An AI receptionist for med spas answers your phone when your team is with clients. It answers questions about the services you offer, using the info you give it. It asks which service a caller wants and whether they have had it before. Then it books a consult on your calendar. Reaction or upset calls go to the provider on call right away.
01 / Where calls get lost
People look up treatments late at night and on weekends. A question with no answer can send them to the next spa on their list.
Your team is with clients all day, so the phone rings out. A caller with a quick question may hang up and try somewhere else.
A client calls the day after a treatment with a question. Someone has to hear it and get it to the provider on call.
02 / On the phone
It answers from the info you give us about your med spa. Then it asks the questions you would ask.
03 / The rules it follows
04 / How it goes live
Three steps. We do the building.
Start online. Then fill out a short form: your hours, services, common questions, calendar and who gets urgent calls.
We build your receptionist on your med spa. You call it, and we tune it until it sounds like you.
Your calls forward to it. We watch it, tune it as new questions come up, and send you a monthly report. Texting turns on once your carrier registration clears (A2P 10DLC).
The 30-day answer guarantee
In your first 30 days, every call routed to the AI is answered and logged in your report. If it isn’t, you can cancel with no further payments. It covers the AI Receptionist and every Desk.
We don’t promise rankings, revenue or ROI. We promise the phone gets answered and you can see it. Details are in the Service terms.
05 / The plan that fits
AI Receptionist + AI Speed-to-Lead
$797/ month
Bought one by one: $994 / month
Leads often come through web forms and ads at night. Fusion Front Desk replies to them in seconds by text and email.
06 / Questions
Use the setup checklist to test the facts, calendar and handoff before real calls.
No. It does not say whether a treatment is safe or right for anyone. It takes the details and sends clinical questions to the provider on call.
No. It does not describe results or give medical advice. It answers questions about the services you offer, using the info you give it.
Yes. It offers only the times your calendar shows as open. It collects a name, a phone number, the service of interest and a preferred time.
No. It never asks for card numbers, bank details or passwords. Payment stays with your team.
The AI asks about swelling, breathing and blistering. It gives the caller safety instructions and sends the call to the provider on call right away.
Yes, if they ask. It never claims to be a person. Every call starts with a notice that it is recorded. Anyone who wants a person gets a warm transfer or a callback.
We don’t make a blanket compliance claim on a web page. Before we build for a healthcare practice, we write down what the AI will hear and store, and whether your practice needs a business associate agreement (BAA). Nothing goes live until that is settled.
Most med spas start with the Fusion Front Desk: the AI Receptionist plus AI Speed-to-Lead, for $797 a month. The one-time build fee is $1,497. We waive it on a 6-month agreement. In Founding 25 (the first 25 clients, or until Dec 31, 2026), we waive it on a 3-month start. Phone calls only? The AI Receptionist alone is $497 a month.
Ready to start? You hear it plainly if AI isn’t the right fix.
07 / Keep reading
