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AI Receptionist · Personal Injury Lawyers

Every injury call answered.

A hurt person may call from the hospital, from home or late at night. They may call several firms and hire the first one that listens. The AI receptionist answers every call and takes the details that matter.

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$797 / monthReceptionist + Speed-to-Lead30-day answer guarantee
Live callCall ended · summary sent11:52 PM

AIThanks for calling Sample Ridge Injury Law. This call is recorded. I’m the firm’s AI assistant. How can I help?

CallerI was hit by a car this afternoon. I’m home now, and my neck really hurts.

AII’m sorry. Did you get medical care today?

CallerYes, I went to urgent care. I’m Dana. An insurance adjuster just called me.

AIThanks, Dana. What time and number work best to reach you?

CallerCall this number after six. The adjuster wants me to settle this week.

AII’m connecting you with an attorney now. Please stay on the line.

Text to attorneysCar crash call late at night. Hurt today, seen at urgent care. Adjuster pushing to settle this week. Dana, number on file. Transferred to an attorney.

Sample call. Sample Ridge Injury Law is not a real business.

The short answer

Short answer

An AI receptionist for personal injury firms answers every call, day and night. It takes the details that matter: what happened, when it happened, and whether the caller got medical care. It books consults on your calendar, sends urgent calls to an attorney right away, and sends you a summary after each call.

01 / Where calls get lost

Where calls slip away.

3 moments
  • 01

    Calls from the hospital

    A person hurt in a crash may call from a hospital bed. If no one answers, they call the next firm on their list.

  • 02

    The adjuster calls first

    An insurance adjuster may call the injured person before any lawyer does. That caller may be upset and want someone to listen now.

  • 03

    Crashes that happen at night

    A crash late at night can mean a call after hours. No one is in the office to pick up the phone.

02 / On the phone

What it handles.

It answers from the info you give us about your personal injury firm. Then it asks the questions you would ask.

Built on your info

Calls it takes

  • A person calls from the hospital after a car crash.
  • A worker asks if an injury on the job is something you handle.
  • A caller says an insurance adjuster just called them.
  • A caller asks whether they have a case and wants a consult.
  • A family calls about a relative who fell and was hurt.
  • A caller asks if there is a deadline to act.

What it asks

  1. Was it a car crash, a fall, or a work injury?
  2. When did it happen?
  3. Were you hurt, and did you get medical care?
  4. Has an insurance company contacted you yet?
  5. What time and number work best to reach you?

03 / The rules it follows

When it hands off. What it never does.

You set the rules

Sent to a person now

  • A caller still in danger is told to hang up and call 911 right away.
  • A crash in the last day or two goes to an attorney right away.
  • A caller with a deadline, or an adjuster pushing to settle, goes to an attorney right away.
  • A caller who is very upset is transferred to a person right away.

It never

  • Say what a case is worth or what a claim might pay.
  • Tell a caller what to say to an insurance company.
  • Say whether a caller has a case or promise the firm will take it.
  • Share anything about other clients or their cases.

04 / How it goes live

How it goes live.

Three steps. We do the building.

3 steps · no mystery box

  1. Start a plan

    Start online. Then fill out a short form: your hours, services, common questions, calendar and who gets urgent calls.

  2. We build it and test it with you

    We build your receptionist on your personal injury firm. You call it, and we tune it until it sounds like you.

  3. It goes live on your number

    Your calls forward to it. We watch it, tune it as new questions come up, and send you a monthly report. Texting turns on once your carrier registration clears (A2P 10DLC).

The 30-day answer guarantee

Every call answered and logged, or you cancel and pay nothing more.

In your first 30 days, every call routed to the AI is answered and logged in your report. If it isn’t, you can cancel with no further payments. It covers the AI Receptionist and every Desk.

We don’t promise rankings, revenue or ROI. We promise the phone gets answered and you can see it. Details are in the Service terms.

05 / The plan that fits

Start with the Fusion Front Desk.

Price · posted
Next step up

Fusion Front Desk

AI Receptionist + AI Speed-to-Lead

$797/ month

Bought one by one: $994 / month

  • Answers every call. Texts back missed calls.
  • Replies to every new lead and keeps following up.
  • 30-day answer guarantee.
Fair use
1 line, up to 500 AI talk-minutes and up to 300 new leads a month.
Build fee
$1,497. Waived on a 6-month agreement. Founding 25: 3 months.
Start now

Injury consults come in from web and ad forms at all hours. Fusion Front Desk replies to those leads in seconds by text and email, then follows up.

  • Build fee waived on a 6-month agreement. In Founding 25, on a 3-month start.
  • Your number stays. Your calls forward to the AI.
  • A person is one step away. Hot calls are warm-transferred to attorneys.
  • Phone calls only? The AI Receptionist alone is $497 a month. See it

06 / Questions

Straight answers.

7 questions

Use the setup checklist to test the facts, calendar and handoff before real calls.

01

Will it tell a caller whether they have a case?

No. It takes the details and passes them to an attorney. Only an attorney can review a matter and say what comes next.

02

Will it tell a caller what their claim is worth?

No. It never gives a value for a case or a claim. Questions about money go straight to an attorney.

03

What happens when a caller says an adjuster called them?

The AI takes the adjuster’s company name and the date of the call. It sends the call to an attorney right away. It never advises the caller on what to say.

04

Does it run conflict checks?

No. Your firm runs its own conflict checks. The AI can note the names in a call so your team can check them.

05

Can it book consults on our calendar?

Yes. It books consults only at times your calendar shows open. It sends you a summary after each call.

06

Will callers know it’s an AI?

Yes, if they ask. It never claims to be a person. Every call starts with a notice that it is recorded. Anyone who wants a person gets a warm transfer or a callback.

07

How much does an AI receptionist for personal injury lawyers cost?

Most personal injury lawyers start with the Fusion Front Desk: the AI Receptionist plus AI Speed-to-Lead, for $797 a month. The one-time build fee is $1,497. We waive it on a 6-month agreement. In Founding 25 (the first 25 clients, or until Dec 31, 2026), we waive it on a 3-month start. Phone calls only? The AI Receptionist alone is $497 a month.

Ready to start? You hear it plainly if AI isn’t the right fix.

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07 / Keep reading

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