AI Receptionist · Vacation Rental Managers
Guests call at check-in time, late at night and on weekends. Owners and future guests call too. The AI answers each call, and a lockout goes straight to your on-call manager.
AIThanks for calling Sample Lake House Rentals. This call is recorded. I’m the company’s AI assistant. How can I help?
CallerHi, I’m at the house and the door code isn’t working. Please help.
AISorry about that. What is the property name, or the address on the booking?
CallerIt’s the Pine Cabin. The name on the booking is Sam.
AIThanks, Sam. Is anyone hurt, or does anyone feel unsafe right now?
CallerNo, we’re fine. We’re just outside in the cold.
AIGot it. Your on-call manager will verify the booking. I’m transferring you now.
CallerOkay. Thank you.
Text to your on-call managerLockout at night at the Pine Cabin. Guest Sam, door code not working. Nobody hurt. Transferred to on-call manager. Callback number on file.
An AI receptionist for vacation rental businesses answers guest calls at any hour. It helps with check-in questions and wifi, and it asks what the problem is and if anyone is unsafe. It takes the property name and the guest name, then routes lockouts, leaks and safety issues to your on-call manager. It takes messages from owners and future guests too.
01 / Where calls get lost
A guest arrives late and the door code does not work. They call, and no one answers. They wait outside in the cold, upset.
Guests arrive at check-in time with a question about the wifi or the hot tub. Your team is busy at another property, so the message waits.
A neighbor calls about loud guests on a weekend. Your team is not near the house. The complaint sits until Monday.
02 / On the phone
It answers from the info you give us about your vacation rental business. Then it asks the questions you would ask.
03 / The rules it follows
04 / How it goes live
Three steps. We do the building.
Start online. Then fill out a short form: your hours, services, common questions, calendar and who gets urgent calls.
We build your receptionist on your vacation rental business. You call it, and we tune it until it sounds like you.
Your calls forward to it. We watch it, tune it as new questions come up, and send you a monthly report. Texting turns on once your carrier registration clears (A2P 10DLC).
The 30-day answer guarantee
In your first 30 days, every call routed to the AI is answered and logged in your report. If it isn’t, you can cancel with no further payments. It covers the AI Receptionist and every Desk.
We don’t promise rankings, revenue or ROI. We promise the phone gets answered and you can see it. Details are in the Service terms.
05 / The plan that fits
Answers every call. Books it. Texts back missed calls.
$497/ month
Guest and owner calls come in by phone at check-in time, late at night and on weekends. The plain AI Receptionist plan is built for that phone line.
06 / Questions
Use the setup checklist to test the facts, calendar and handoff before real calls.
Only to a caller it can verify against the booking details you gave it. Anyone it cannot verify goes to your on-call manager.
It checks the dates your calendar shows. If a date is not on the calendar, it says it cannot confirm that date.
It takes the neighbor’s name, the property they mean and the time of the noise. Your on-call manager gets the note right away.
Yes. It asks what is happening and if anyone is at risk. A leak or no power goes to your on-call manager right away.
No. It never takes card details on a call. Booking changes go to your team, and the AI says so.
Yes, if they ask. It never claims to be a person. Every call starts with a notice that it is recorded. Anyone who wants a person gets a warm transfer or a callback.
The AI Receptionist is $497 a month, for 1 line and up to 500 AI talk-minutes a month. The one-time build fee is $997. We waive it on a 6-month agreement. In Founding 25 (the first 25 clients, or until Dec 31, 2026), we waive it on a 3-month start.
Ready to start? You hear it plainly if AI isn’t the right fix.
07 / Keep reading
