AI Receptionist · Property Management
Repairs do not wait for office hours. Tenants call late at night and on weekends. The AI receptionist answers every call and sends urgent ones to your on-call line right away.
AIThanks for calling Sample Maple Property Management. This call is recorded. I’m the company’s AI assistant. How can I help?
CallerHi, water is coming through my kitchen ceiling.
AII’m sorry. Is the water still coming in right now?
CallerYes. It’s dripping into a bucket and getting worse.
AIIs anyone in danger, or do you smell gas?
CallerNo gas and nobody’s hurt. I’m Tomas, unit 4B at 214 Sample Court.
AIThanks, Tomas. I’m connecting you to the on-call line now.
Text to the property managerLeak through kitchen ceiling at 9:40 PM. Still leaking. Tenant Tomas. No gas, nobody hurt. Transferred to on-call line.
An AI receptionist for property management answers tenant, prospect and owner calls. It collects the property or unit, the request and callback details. It follows your written routing rules and sends a summary. Your team decides the response. A logged message is not proof that a repair, dispatch or viewing is confirmed.
01 / Where calls get lost
A pipe bursts on a Saturday night. The tenant needs someone now, not on Monday.
A renter sees a listing at lunch and calls. If no one answers, they call the next listing they found.
An owner calls with a question while the office is closed. The message sits until Monday morning.
02 / On the phone
It answers from the info you give us about your property management company. Then it asks the questions you would ask.
03 / The rules it follows
04 / How it goes live
Three steps. We do the building.
Start online. Then fill out a short form: your hours, services, common questions, calendar and who gets urgent calls.
We build your receptionist on your property management company. You call it, and we tune it until it sounds like you.
Your calls forward to it. We watch it, tune it as new questions come up, and send you a monthly report. Texting turns on once your carrier registration clears (A2P 10DLC).
The 30-day answer guarantee
In your first 30 days, every call routed to the AI is answered and logged in your report. If it isn’t, you can cancel with no further payments. It covers the AI Receptionist and every Desk.
We don’t promise rankings, revenue or ROI. We promise the phone gets answered and you can see it. Details are in the Service terms.
05 / The plan that fits
AI Receptionist + AI Speed-to-Lead
$797/ month
Bought one by one: $994 / month
Vacancy listings bring in prospects who want a fast reply. Fusion Front Desk answers those leads in seconds by text and email, then follows up.
06 / Questions
Start with the property-management call intake guide: caller types, questions, handoffs and what stays with your team.
Yes. The AI uses the vacancy details and requirements you give it. Every caller hears the same answers.
Yes. It takes the address, unit, problem and whether anyone is in danger. Urgent calls go to your on-call line right away.
The AI tells the tenant to leave the building and call the gas company or emergency services from outside. Then it sends the call to your on-call line.
No. It never approves rent changes or payment plans. It takes a message and sends it to the property manager.
Yes. It books showings on your calendar at open times you set. It does not promise a move-in date.
Yes, if they ask. It never claims to be a person. Every call starts with a notice that it is recorded. Anyone who wants a person gets a warm transfer or a callback.
Most property management start with the Fusion Front Desk: the AI Receptionist plus AI Speed-to-Lead, for $797 a month. The one-time build fee is $1,497. We waive it on a 6-month agreement. In Founding 25 (the first 25 clients, or until Dec 31, 2026), we waive it on a 3-month start. Phone calls only? The AI Receptionist alone is $497 a month.
Ready to start? You hear it plainly if AI isn’t the right fix.
07 / Keep reading
