AI Receptionist · Home Services
Your techs are under sinks and up on ladders. The AI receptionist answers your number, asks the right questions and books the visit. Urgent calls go to your on-call tech right away.
AIThanks for calling Sample Ridge Heating and Air. This call is recorded. I’m the company’s AI assistant. How can I help?
CallerHi, our heat quit and it’s freezing in here.
AII’m sorry. Do you smell gas or anything burning? If you do, leave the house and call 911 from outside.
CallerNo, nothing like that. I’m Dana.
AIThanks, Dana. What is the service address?
CallerIt’s 40 Sample Lane. Nobody’s hurt, but we have a toddler here.
AIThanks. I’m connecting you to your on-call tech now.
Text to your on-call techNo heat, 2:14 AM. Dana, toddler at home. No gas or burning smell. Address on file. Transferred to your on-call tech.
An AI receptionist for home services answers your phone when your techs are on a job, on the road or off the clock. It asks for the service address, what is wrong and how urgent it is. It books visits on your calendar, sends urgent calls to your on-call tech, and texts you a summary after every call.
Sample call. Tap the button to hear it. Not a real customer.
01 / Where calls get lost
Your techs are under sinks, on ladders and behind the wheel. Their phones ring, and nobody picks up.
A furnace quits in the middle of the night. The caller needs someone now, not on Monday morning.
A burst pipe or a stuck garage door cannot wait for a callback. The caller hangs up and calls the next company.
02 / On the phone
It answers from the info you give us about your home services company. Then it asks the questions you would ask.
03 / The rules it follows
04 / How it goes live
Three steps. We do the building.
Start online. Then fill out a short form: your hours, services, common questions, calendar and who gets urgent calls.
We build your receptionist on your home services company. You call it, and we tune it until it sounds like you.
Your calls forward to it. We watch it, tune it as new questions come up, and send you a monthly report. Texting turns on once your carrier registration clears (A2P 10DLC).
The 30-day answer guarantee
In your first 30 days, every call routed to the AI is answered and logged in your report. If it isn’t, you can cancel with no further payments. It covers the AI Receptionist and every Desk.
We don’t promise rankings, revenue or ROI. We promise the phone gets answered and you can see it. Details are in the Service terms.
05 / The plan that fits
AI Receptionist + AI Speed-to-Lead
$797/ month
Bought one by one: $994 / month
Quote requests from your website and ads come in at all hours. Fusion Front Desk replies to those leads in seconds by text and email, then follows up.
06 / Questions
Use the setup checklist to test the facts, calendar and handoff before real calls.
Yes. It offers only the open times on your calendar. It books the visit and sends the details to your team.
The AI tells the caller to leave the home and call the gas company or emergency services from outside. Then it sends the call to your on-call tech.
No. It takes the details and sends them to your tech. It does not diagnose the problem or say what part needs replacing.
The AI transfers the caller to a person when one is available. If no one is available, it takes a name and number for a callback.
Yes. The first thing the AI says is that the call is recorded and that it is your company’s AI assistant. It never claims to be a person.
Most home services start with the Fusion Front Desk: the AI Receptionist plus AI Speed-to-Lead, for $797 a month. The one-time build fee is $1,497. We waive it on a 6-month agreement. In Founding 25 (the first 25 clients, or until Dec 31, 2026), we waive it on a 3-month start. Phone calls only? The AI Receptionist alone is $497 a month.
Ready to start? You hear it plainly if AI isn’t the right fix.
07 / Keep reading
