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AI Receptionist · Plumbers

Every leak and clog call answered.

Leaks and clogs do not wait for business hours. Your plumber is under a sink with wet hands when the phone rings. The AI receptionist picks up, asks what is happening and sends flooding calls to your on-call tech right away.

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$797 / monthReceptionist + Speed-to-Lead30-day answer guarantee
Live callCall ended · summary sent10:52 PM

AIThanks for calling Sample Brook Plumbing. This call is recorded. I’m the company’s AI assistant. How can I help?

CallerWater is dripping through our hallway ceiling. I’m Sam.

AII’m sorry, Sam. Is it still dripping, or has it stopped?

CallerStill dripping, but slow. I don’t know where the main shutoff is.

AIThanks. Do you rent this place, or own it?

CallerWe rent. Is 7:30 tomorrow open?

AIYes. Your tech has 7:30 AM tomorrow open. You’re booked, Sam.

Text to your on-call techSlow drip from hallway ceiling, not flooding. Sam, renter. Does not know where the main shutoff is. Booked tomorrow 7:30 AM. Address on file.

Sample call. Sample Brook Plumbing is not a real business.

Sample call

Hear our AI answer a call.

A burst pipe at 2:14 AM. It opens with the recording notice, asks its questions and hands the call off.

Sample call. Tap the button to hear it. Not a real customer.

Live callCall ended · summary sent10:52 PM

AIThanks for calling Sample Brook Plumbing. This call is recorded. I’m the company’s AI assistant. How can I help?

CallerWater is dripping through our hallway ceiling. I’m Sam.

AII’m sorry, Sam. Is it still dripping, or has it stopped?

CallerStill dripping, but slow. I don’t know where the main shutoff is.

AIThanks. Do you rent this place, or own it?

CallerWe rent. Is 7:30 tomorrow open?

AIYes. Your tech has 7:30 AM tomorrow open. You’re booked, Sam.

Text to your on-call techSlow drip from hallway ceiling, not flooding. Sam, renter. Does not know where the main shutoff is. Booked tomorrow 7:30 AM. Address on file.

Sample call. Sample Brook Plumbing is not a real business.

The short answer

Short answer

An AI receptionist for plumbing companies answers every leak, clog and no-water call, day or night. It asks what is happening, whether water is still running, and whether the caller knows where the main shutoff is. It books visits on your calendar, sends flooding and sewage calls to your on-call tech, and texts you a summary after every call.

01 / Where calls get lost

Where calls slip away.

3 moments
  • 01

    Under the sink

    Your plumber has wet hands and a wrench. The phone rings, and the caller is left waiting.

  • 02

    The midnight leak

    A water heater leaks at midnight, and the homeowner needs someone now. A voicemail does not stop the water.

  • 03

    A drain on a Saturday

    A drain backs up on a Saturday morning. The caller tries another company, and that company gets the job.

02 / On the phone

What it handles.

It answers from the info you give us about your plumbing company. Then it asks the questions you would ask.

Built on your info

Calls it takes

  • A homeowner says water is dripping through the ceiling below the bathroom.
  • A renter says the kitchen sink is clogged and will not drain.
  • A caller says the toilet keeps running all night.
  • A new customer says there is no hot water in the house.
  • A caller says a sewer line gurgles when the washer drains.
  • A homeowner asks for a quote on a new water heater.

What it asks

  1. What is the service address?
  2. What is happening right now?
  3. Is the water still running?
  4. Do you know where the main shutoff is?
  5. Do you own the home, or do you rent it?

03 / The rules it follows

When it hands off. What it never does.

You set the rules

Sent to a person now

  • Water flooding now. The AI reminds the caller to shut off the main water if they know where it is. Then the call goes to your on-call tech.
  • Sewage backing up into a tub, toilet or floor drain.
  • No water at all in the house, or water near a light or outlet. Water near power means the caller steps away and calls 911.
  • Anyone who asks for a person gets a transfer or a callback.

It never

  • Diagnose a leak or a pipe, or tell a caller how to fix it.
  • Quote a repair or water heater price unless you gave it a set price to share.
  • Ask for a card number or bank details on the call.
  • Promise a visit time your calendar does not show.

04 / How it goes live

How it goes live.

Three steps. We do the building.

3 steps · no mystery box

  1. Start a plan

    Start online. Then fill out a short form: your hours, services, common questions, calendar and who gets urgent calls.

  2. We build it and test it with you

    We build your receptionist on your plumbing company. You call it, and we tune it until it sounds like you.

  3. It goes live on your number

    Your calls forward to it. We watch it, tune it as new questions come up, and send you a monthly report. Texting turns on once your carrier registration clears (A2P 10DLC).

The 30-day answer guarantee

Every call answered and logged, or you cancel and pay nothing more.

In your first 30 days, every call routed to the AI is answered and logged in your report. If it isn’t, you can cancel with no further payments. It covers the AI Receptionist and every Desk.

We don’t promise rankings, revenue or ROI. We promise the phone gets answered and you can see it. Details are in the Service terms.

05 / The plan that fits

Start with the Fusion Front Desk.

Price · posted
Next step up

Fusion Front Desk

AI Receptionist + AI Speed-to-Lead

$797/ month

Bought one by one: $994 / month

  • Answers every call. Texts back missed calls.
  • Replies to every new lead and keeps following up.
  • 30-day answer guarantee.
Fair use
1 line, up to 500 AI talk-minutes and up to 300 new leads a month.
Build fee
$1,497. Waived on a 6-month agreement. Founding 25: 3 months.
Start now

Water heater and repair requests from your website and ads can come in at any hour. Fusion Front Desk replies to those leads in seconds by text and email, then follows up.

  • Build fee waived on a 6-month agreement. In Founding 25, on a 3-month start.
  • Your number stays. Your calls forward to the AI.
  • A person is one step away. Hot calls are warm-transferred to your on-call tech.
  • Phone calls only? The AI Receptionist alone is $497 a month. See it

06 / Questions

Straight answers.

7 questions

Use the setup checklist to test the facts, calendar and handoff before real calls.

01

Will it tell a caller how bad the damage is?

No. It writes down what the caller sees, like water on a ceiling or a drain that will not clear. Your tech decides how bad the damage is and what to do.

02

What does it do if water is flooding right now?

It reminds the caller to shut off the main water if they know where it is. It sends the call to your on-call tech right away. Water near power means the caller steps away and calls 911.

03

What happens with a sewage backup?

The AI tells the caller to keep people and pets out of the water. It takes the address and a callback number. Then it sends the call to your on-call tech.

04

Does it take calls from landlords and property managers?

Yes. It takes the address, a callback number and what work is needed. Your team decides who visits and when, based on your calendar.

05

Can it book a visit on my calendar?

Yes. It offers only the times your calendar shows open. It never promises a time that your calendar does not show.

06

Will callers know it’s an AI?

Yes, if they ask. It never claims to be a person. Every call starts with a notice that it is recorded. Anyone who wants a person gets a warm transfer or a callback.

07

How much does an AI receptionist for plumbers cost?

Most plumbers start with the Fusion Front Desk: the AI Receptionist plus AI Speed-to-Lead, for $797 a month. The one-time build fee is $1,497. We waive it on a 6-month agreement. In Founding 25 (the first 25 clients, or until Dec 31, 2026), we waive it on a 3-month start. Phone calls only? The AI Receptionist alone is $497 a month.

Ready to start? You hear it plainly if AI isn’t the right fix.

Start now

07 / Keep reading

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