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AI Receptionist · Towing Companies

Every roadside call answered.

People call from the shoulder of the highway, in the rain, late at night. Your drivers are on the road and cannot pick up. It answers right away and gets the details your driver needs.

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$497 / month1 line · 500 talk-minutes30-day answer guarantee
Live callCall ended · summary sent1:12 AM

AIThanks for calling Sample Ridge Towing. This call is recorded. I’m the company’s AI assistant. How can I help?

CallerMy car died on the shoulder of the road. My kids are in the back seat.

AIIs anyone hurt, or is traffic close to you? If so, hang up and call 911 now.

CallerNo one is hurt. We’re just past a mile marker on the main highway. It’s a silver sedan.

AIThanks, Dana. What number should we use to reach you, and where should the sedan go?

CallerUse this number. Take it to the shop on my street.

AIThanks, Dana. I’ve sent the mile marker, the car and the drop-off to your dispatcher. A person will call you back on this number.

Text to your dispatcherBreakdown on a highway shoulder, after hours. Kids in the car, no one hurt. Silver sedan at a mile marker. Tow to their shop. Dispatcher calls back on this number.

Sample call. Sample Ridge Towing is not a real business.

The short answer

Short answer

An AI receptionist for towing companies answers your phone day and night, even when every driver is out on a tow. It asks where the caller is, what happened to the vehicle, and where it should go. If anyone is hurt or in traffic, it tells them to call 911 first. After every call, your dispatcher gets a short summary.

01 / Where calls get lost

Where calls slip away.

3 moments
  • 01

    Breakdowns on the shoulder

    A car dies on the shoulder at night. Your drivers are on other tows, so the call rings out, and the caller tries the next company.

  • 02

    Every truck already out

    Every truck is on a tow when a new caller rings. Nobody picks up, so the caller moves on to the next company on their list.

  • 03

    Where is my car?

    Someone whose car was towed calls late, upset and looking for it. The office is closed, so they wait until morning for an answer.

02 / On the phone

What it handles.

It answers from the info you give us about your towing company. Then it asks the questions you would ask.

Built on your info

Calls it takes

  • A driver is stuck on the shoulder and needs a tow.
  • A caller asks where their car was towed.
  • A car will not start in a parking lot after dark.
  • A caller asks if you tow motorcycles.
  • A caller asks how soon a truck can get there.
  • A property manager calls about a car parked where it should not be.

What it asks

  1. Where are you right now, and what is the nearest cross street or mile marker?
  2. Is anyone hurt, or are you somewhere traffic could hit you?
  3. What is the make and model, and what happened to the vehicle?
  4. Where would you like the vehicle taken?
  5. What number should we use to reach you?

03 / The rules it follows

When it hands off. What it never does.

You set the rules

Sent to a person now

  • Anyone hurt or standing in traffic. The AI tells them to call 911 first.
  • A stranded caller at night. A person takes over the call.
  • A police or accident tow request. Your dispatcher hears it right away.
  • A caller who is upset about a towed car. A person handles it.

It never

  • Promise an arrival time for a truck.
  • Quote a price, unless you have given it set prices to share.
  • Take card numbers, bank details or passwords on the call.
  • Say what is wrong with a vehicle or how to fix it.

04 / How it goes live

How it goes live.

Three steps. We do the building.

3 steps · no mystery box

  1. Start a plan

    Start online. Then fill out a short form: your hours, services, common questions, calendar and who gets urgent calls.

  2. We build it and test it with you

    We build your receptionist on your towing company. You call it, and we tune it until it sounds like you.

  3. It goes live on your number

    Your calls forward to it. We watch it, tune it as new questions come up, and send you a monthly report. Texting turns on once your carrier registration clears (A2P 10DLC).

The 30-day answer guarantee

Every call answered and logged, or you cancel and pay nothing more.

In your first 30 days, every call routed to the AI is answered and logged in your report. If it isn’t, you can cancel with no further payments. It covers the AI Receptionist and every Desk.

We don’t promise rankings, revenue or ROI. We promise the phone gets answered and you can see it. Details are in the Service terms.

05 / The plan that fits

Start with the AI Receptionist.

Price · posted
AI voice

AI Receptionist

Answers every call. Books it. Texts back missed calls.

$497/ month

  • Answers every call, day or night.
  • Books on your calendar. Sends hot calls to your cell.
  • Texts back missed calls. Sends you a note after every call.
  • 30-day answer guarantee.
Fair use
1 line, up to 500 AI talk-minutes a month.
Build fee
$997. Waived on a 6-month agreement. Founding 25: 3 months.
What it does
Start now

Tow calls come in by phone, from people on the road who need help now. The AI Receptionist answers every call, takes the details and sends your dispatcher the summary.

  • Build fee waived on a 6-month agreement. In Founding 25, on a 3-month start.
  • Your number stays. Your calls forward to the AI.
  • A person is one step away. Hot calls are warm-transferred to your dispatcher.
  • Get web-form leads too? The Fusion Front Desk adds AI Speed-to-Lead, which replies to new form leads in seconds, for $797 a month. See it

06 / Questions

Straight answers.

7 questions

Use the setup checklist to test the facts, calendar and handoff before real calls.

01

Will it tell a caller when the truck will arrive?

No. It never promises an arrival time. It takes the location and the details, and your dispatcher decides who goes and when.

02

What happens if someone is hurt on the road?

It tells them to hang up and call 911 right away. It does not try to handle the emergency itself. Then it passes the call to a person.

03

Can it take a police or accident tow request?

It takes the details and passes the request to your dispatcher right away. The AI does not confirm a tow for police on its own.

04

Can it help someone looking for a car that was towed?

It takes the caller’s name and the details of the car. It sends the call to a person who can check. It does not release a car or say what is owed.

05

Does it answer calls at night and on holidays?

Yes. It answers every call, at any hour. Your drivers do not have to answer their phones while they are on the road.

06

Will callers know it’s an AI?

Yes, if they ask. It never claims to be a person. Every call starts with a notice that it is recorded. Anyone who wants a person gets a warm transfer or a callback.

07

How much does an AI receptionist for towing companies cost?

The AI Receptionist is $497 a month, for 1 line and up to 500 AI talk-minutes a month. The one-time build fee is $997. We waive it on a 6-month agreement. In Founding 25 (the first 25 clients, or until Dec 31, 2026), we waive it on a 3-month start.

Ready to start? You hear it plainly if AI isn’t the right fix.

Start now

07 / Keep reading

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