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Every call answered. Every lead followed up.

AI employees for small businesses: front desk, back office, and setup

Brand Fusion Solutions sets up and runs AI employees for small businesses across the US: an AI receptionist, AI office management, and custom AI implementation. You keep your website, phone number and calendar. We build them once and run them every month.

// Founding 25: pay your first 30 days. We build it free on four plans.

From $297 / monthA Flux Labs Agency, LLC companyServing businesses across the US
Simulated activity · drag to turn it

01 / What we do

What Brand Fusion Solutions does

A US service company that sets up and runs AI employees for small businesses. Each service can stand alone or stack with the others.

Front desk · back office · setup

AI receptionist

Fusion Front Desk

An AI receptionist that answers every call, books on your calendar, texts back missed calls and hands off to your team.

AI receptionist for small business

AI office management

Scheduling, inbox, admin

AI that handles the admin between your apps: CRM logging, quote and invoice follow-up, no-show rebooking and a daily digest.

AI office management for small business

AI implementation

Custom AI agents

One custom AI agent for one job, scoped in writing, built around the tools you already use, then run every month.

AI implementation services for small business

See AI lead follow-up, AI review requests, who it’s for, and the plans.

Live desk · sample

How it works: from setup to live

No one is in the office. Pick a business and hear the call, or talk to Ava yourself. She answers in a real voice, learns your business, and shows you what she would do on your line. We build it on your business and run it every month. You keep your website and your number.

Sample film · 35 s

Watch the ring answer a call at 7:42 PM. Then talk to it yourself.

The ring is Ava. It moves when she talks, here and on the live line. Sample call, not a real customer. Voices made with AI.

Pick a business
Call 1 of 4
A / Line 1Recording
Incoming · (•••) ••• ••4200:41
Ava · AI receptionist · Call ended
  1. Ava

    Thanks for calling. This is Ava at the front desk. This call is recorded. How can I help?

  2. Caller

    I’m a new patient. I cracked a tooth. It hurts when I chew.

  3. Ava

    I’m sorry. Let’s get you in. The doctor has an opening Wednesday at 8:30 AM. Does that work?

  4. Caller

    Yes, please.

  5. Ava

    You’re booked. I’m texting you the new-patient forms so you can fill them out tonight.

System→ booked Wed 8:30 AM · note to office sent

// It’s night. No one is at the desk. The AI is.

B / Your calendar · WednesdayLive
7:00
8:00
9:00
10:00
11:00
12:00
Cleaning · chair 29:00–10:00 · hygiene
Crown prep · chair 111:00–12:00 · doctor
Hold · checking
New patient · tooth
8:30–9:15 · forms sent booked by Ava 7:42 PM · text sent

// Booked before they could call the next guy.

C / Your phoneTexts
7:43 PM · New booking

New patient booked: cracked tooth, Wed 8:30 AM. Forms sent. Recording saved.

No new texts

You’ll get a text the second it books.

7:00 PM · Daily summary

Today: 2 missed calls texted back, 1 booked. 1 web lead answered. 1 review asked.

5:52 PM · Missed call saved

Texted them back right away. They said yes. Booked Thursday 1:00 PM.

3:30 PM · Review asked

Asked today’s customer for a Google review. I’ll ask once more in 3 days.

Daily summary at 7:00 PM

// You get a text. Not a voicemail.

Sample call, not a real customer. We build your AI on your services, your hours and your calendar, and you test it with us before it goes live.

01 / What just happened

The call, second by second.

Every step the AI took on the new-patient call. It took 41 seconds. You did nothing.

8 steps · 41 seconds
  1. 0:00Phone rings.
  2. 0:02Ava picks up. Two rings.
  3. 0:06Asks what they need.
  4. 0:14Looks at your calendar.
  5. 0:22Offers a time.
  6. 0:31Books it.
  7. 0:35Texts the caller.
  8. 0:41Texts you. Saves the call.

02 / All day. All night.

What the AI does after hours

One sample day on your phone line. Every red dot is one thing the AI did for you.

Sample day · 10 tasks
  1. 6:10 AM: sends you today’s schedule.
  2. 8:02 AM: confirms the 9:30 visit by text.
  3. 9:15 AM: a web form comes in and gets a reply in seconds.
  4. 11:40 AM: missed call, texted back.
  5. 1:00 PM: follow-up number two on an inquiry.
  6. 3:30 PM: asks a happy customer for a review.
  7. 5:52 PM: missed call recovered, booked Thursday 1 PM.
  8. 7:00 PM: sends you the daily summary.
  9. 7:42 PM: answers the new-patient call and books Wednesday 8:30 AM.
  10. 11:15 PM: late call, answered, callback booked.
Hatched = night. You’re asleep. It’s not.Sample day. Every dot is one thing the AI did.

03 / Every call

How the AI behaves

Whatever the caller wants, the AI knows what to do next. Here are the five ways a call can go.

5 paths · 1 line
A call comes in
Ava picks up in two rings
Finds out what they need
Then one of these
Wants to book
Looks at your calendar
Books it
Texts them and you
Hot lead. Wants you now
Rings your cell
You pick up, or it books a callback
Texts you the details
Has a question
Answers from your info
Offers to book
Sends you a note
Asks something it can’t answer
Says so. Takes a message
Offers a callback
Sends it to your phone
You missed the call
Texts back in seconds
Books it by text
Texts you
What the caller wantsThe AI does itGoes to your phone

04 / Your numbers

Your numbers. Your math.

We don’t make up stats. Put in what you know about your own phone. The receipt does the math in front of you.

/ wk
%
$

// Example numbers. Change any of them and the receipt adds it up again.

What’s slippingBF · worksheet
Calls missed a week5
× weeks in a month4.33
× share you’d win25%
× what a customer is worth$1,500
Each month$8,119
Each year, at that pace$97,425

Your numbers. Your guess. Not a promise of revenue or ROI.

05 / Staff

AI receptionist, office management, and custom agents

Five AI employees. Hire one, or stack them in a Desk. Each is built on your business: your services, your hours, your calendar, the way you talk to customers. It plugs into the phone and website you have now.

Shift board · 5 staff
NameShiftWhat it doesOn planStatus
24/7

Picks up every call, day or night, in a voice that sounds like your company. Asks the right questions and books the appointment on your calendar. Sends hot calls to your cell. Texts back missed calls. Sends you a note after every call.

Front Desk & up
On shift
AI Speed-to-LeadAI follow-up
24/7

Replies to every web form, ad lead and chat in seconds. Keeps following up until they book or say no, then stops. Sends confirmations and reminders so people show up.

Front Desk & up
On shift
Daily

Asks every happy customer for a Google review. Drafts replies to new reviews for your OK. Checks in with past customers once a month, only if they said OK.

Revenue Desk & up
On shift
Daily

Does the admin work between your apps. Puts every new lead in your CRM. Follows up on quotes and unpaid invoices. Rebooks no-shows. Sends you a daily digest.

Operator
On shift
Scoped

One AI agent for one job nobody sells off the shelf. Plugs into your CRM, scheduling or practice software. Routes calls for more than one location, team or provider. A dashboard you’ll actually open.

Scoped
To order

Buy one AI employee on its own, or stack them in a Desk. Prices are posted below. See the prices.

06 / Prices

Plans and prices

Entry plans start at $297 a month. Pick one AI employee, or a Desk that stacks them. Every monthly plan is a flat fee for one location and one phone line. Use the missed-call cost calculator to put your own numbers on missed calls.

Flat monthly · billed in advance

Founding 25 · launch offer

Pay your first 30 days. We build it free.

Normally the build costs $997 on the AI Receptionist, AI Speed-to-Lead and AI Reviews & Reactivation, and $1,497 on the Fusion Front Desk. In Founding 25, we waive it when you start with 3 months instead of 6.

  • Only on four plans: the AI Receptionist, AI Speed-to-Lead, AI Reviews & Reactivation and the Fusion Front Desk.
  • AI Back Office, Custom AI Agent, the Fusion Revenue Desk and the Fusion Operator keep the 6-month rule.
  • Open to the first 25 clients, or until Dec 31, 2026, whichever comes first.
  • Your monthly rate is locked for as long as you stay.
Start here
Start here

Front Desk Starter

AI receptionist on one line.

$297/ month

  • Answers every call, day or night.
  • Books on your calendar.
  • Texts back missed calls.
Fair use
1 line, up to 250 AI talk-minutes a month.
Build fee
$0 on a 6-month term.
What it does
AI admin

Office Starter

The admin between your apps.

$397/ month

  • 2 automations.
  • 1 connected app.
  • A daily digest for you.
Fair use
2 automations and 1 connected app.
Build fee
$0 on a 6-month term.
What it does
One time

AI Quick Start

One custom AI agent for one job.

$997 one time

  • The job is written down first.
  • Built around the tools you already use.
  • Tested with you before it runs.
Fair use
One agent, one job, scoped in writing.
Build fee
The $997 is the one-time build.
What it does
Optional

Care Plan

Keep the Quick Start agent running.

$97/ month

  • Optional, after AI Quick Start.
  • We keep that agent running.
  • You can add it when you want care.
Fair use
Care for the agent from AI Quick Start.
Build fee
No separate build fee.
What it does
Next step up · Three Desks
Next step up

Fusion Front Desk

AI Receptionist + AI Speed-to-Lead

$797/ month

Bought one by one: $994 / month

  • Answers every call. Texts back missed calls.
  • Replies to every new lead and keeps following up.
  • 30-day answer guarantee.
Fair use
1 line, up to 500 AI talk-minutes and up to 300 new leads a month.
Build fee
$1,497. Waived on a 6-month agreement. Founding 25: 3 months.
3 AI employees

Fusion Revenue Desk

Front Desk + AI Reviews & Reactivation

$1,197/ month

Bought one by one: $1,491 / month

  • Everything in the Front Desk.
  • Asks every finished customer for a review.
  • Checks in with past customers who opted in.
  • 30-day answer guarantee.
Fair use
1 line, up to 500 AI talk-minutes, up to 300 new leads, up to 500 review requests and 1 reactivation campaign a month.
Build fee
$1,997. Waived on a 6-month agreement.
4 AI employees

Fusion Operator

Revenue Desk + AI Back Office + quarterly roadmap call + priority support

$1,997/ month

Bought one by one: $2,488 / month

  • Everything in the Revenue Desk.
  • Back Office: CRM intake, quote and invoice follow-up, no-show recovery, a daily digest.
  • A quarterly roadmap call and priority support.
  • 30-day answer guarantee.
Fair use
Everything in the Revenue Desk, plus up to 5 automations across up to 3 connected apps a month.
Build fee
$2,997. Waived on a 6-month agreement.
Or one at a time
AI voice

AI Receptionist

Answers every call. Books it. Texts back missed calls.

$497/ month

  • Answers every call, day or night.
  • Books on your calendar. Sends hot calls to your cell.
  • Texts back missed calls. Sends you a note after every call.
  • 30-day answer guarantee.
Fair use
1 line, up to 500 AI talk-minutes a month.
Build fee
$997. Waived on a 6-month agreement. Founding 25: 3 months.
What it does
AI follow-up

AI Speed-to-Lead

Replies to every new lead in seconds.

$497/ month

  • Replies to new leads in seconds.
  • Follows up until they book or say no.
  • Sends confirmations and reminders.
Fair use
Up to 300 new leads a month.
Build fee
$997. Waived on a 6-month agreement. Founding 25: 3 months.
What it does
AI reviews

AI Reviews & Reactivation

Asks for reviews. Checks in with past customers.

$497/ month

  • Asks finished customers for a Google review.
  • Drafts replies to new reviews for your OK.
  • Checks in with past customers who opted in.
Fair use
Up to 500 review requests and 1 reactivation campaign a month, to customers who opted in.
Build fee
$997. Waived on a 6-month agreement. Founding 25: 3 months.
What it does
AI admin

AI Back Office

Does the admin work between your apps.

$997/ month

  • Puts every new lead into your CRM.
  • Follows up on quotes and unpaid invoices.
  • Rebooks no-shows. Sends you a daily digest.
Fair use
Up to 5 automations across up to 3 connected apps.
Build fee
$1,997. Waived on a 6-month agreement.
What it does
Custom

Custom AI Agent

One job nobody sells off the shelf.

$1,497/ month

  • One agent for one job, written down first.
  • Plugs into your practice or field software.
  • Routes calls across more than one location. Dashboards.
Fair use
One custom agent, scoped in writing.
Build fee
From $2,997. Set when we scope it. Waived only when the scope is in writing, with a 6-month agreement.
What it does

The 30-day answer guarantee

In your first 30 days, every call routed to the AI is answered and logged in your report, or you can cancel with no further payments. It covers the AI Receptionist and every Desk. It does not cover Front Desk Starter, Office Starter, AI Quick Start, the Care Plan, the AI Speed-to-Lead, AI Reviews & Reactivation or AI Back Office singles, or the Custom AI Agent.

  • Billed monthly, in advance, on your card through Square. The first month is charged at checkout. That is your start date.
  • Start now puts you on the waived-build start: a 6-month agreement, or 3 months in Founding 25 where it applies.
  • After your minimum, it is month to month. You give 30 days’ notice.
  • Want month to month from day one? You pay the build fee before we start. Use the form below.
  • Over your fair-use limit? Move up a plan, or get a custom quote. No surprise overage bills.
  • Every plan covers one location and one phone line. Read the full Service terms.

07 / Follow-up

AI lead follow-up

AI Speed-to-Lead and AI Reviews & Reactivation follow a simple ladder. Short, friendly, and it stops when they say stop. Follow-ups go out between 8am and 8pm, local time.

7 steps · 1 ladder
  1. Day 0

    A web lead comes in.The AI texts back in seconds and asks one question.

  2. Day 1

    No answer yet?It texts again. Short and friendly.

  3. Day 3

    Still nothing?It offers two times to pick from.

  4. Day 7

    Last try.One more text. Then it stops. No spam.

  5. Booked

    The day before the visit.A reminder, so they show up.

  6. Done

    After the visit.It asks for a Google review. Once, then once more in 3 days.

  7. 90 days

    Later.It checks in, only if the customer said texting is OK.

08 / Missed call

Missed-call text-back

In seconds, before they call the next company. This is what your customer sees.

  • Signed with your company’s name, from a registered business line.
  • Books the appointment in the text thread, on your real calendar.
  • Every text carries a way to stop. Quiet hours are on by default.
  • Texting turns on once your business registration (A2P 10DLC) clears. We handle the paperwork.
Customer’s phoneSample

5:52 PM · Missed call · (•••) ••• ••18

Ava · 5:52 PMHi, it’s Ava at [Your Company]. Sorry we missed your call. Want me to book a time? Reply STOP to opt out.

Customer · 5:54 PMYes. Thursday?

Ava · 5:54 PMGot it: Thursday at 1:00 PM. You’ll get a reminder the day before. See you then!

5:55 PM · Booked · Thu 1:00 PM · Owner texted

09 / Going live

How it goes live

Plain wiring · no mystery box
  1. Pick a plan

    Start a plan online. We look at where calls and leads slip through from what you send. If AI isn’t the right fix for your business, we’ll say so.

  2. Built on your business

    You fill out a short form: your hours, services, FAQs and calendar. We build your AI on it, then test it with you until it sounds like your company, not a call center.

  3. Live and managed

    It runs on your existing number. We monitor it, tune it as new questions come up, and send you a monthly report of what it handled. Texting turns on once your carrier registration clears.

Built on

  • Your phone number. The one you have now.
  • Your calendar. The one you already use.
  • A CRM we set up and run for you. Every call, text and booking gets logged.
  • Registered business texting, so your texts get delivered.

What it won’t do

  • Promise you’ll rank #1 or make more money.
  • Text people who didn’t ask.
  • Claim to be a human when someone asks.
  • Make you rebuild your website.

The 30-day answer guarantee

Every call answered and logged, or you cancel and pay nothing more.

In your first 30 days, every call routed to your AI is answered and logged in your report. If it isn’t, you can cancel with no further payments. It covers the AI Receptionist and every Desk. It does not cover Front Desk Starter or the other single plans on their own.

We don’t promise rankings, revenue or ROI. We promise the phone gets answered and you can see it. Details are in the Service terms.

10 / Who runs it

About: a Flux Labs Agency, LLC company

Brand Fusion Solutions is a Flux Labs Agency, LLC company. People build, test and monitor every AI employee. It is never set and forgotten. Each month you get a short report of what it did.

What we do

  • We build it on your services, your hours and your calendar.
  • We test it with you before it goes live.
  • We watch it and tune it as new questions come up.
  • We send a report every month. You can read it in two minutes.

Not sure AI is the right fix? We’ll say so before anything goes live.

12 / Questions

FAQ

7 questions
01

What is Brand Fusion Solutions?

A US service company that sets up and runs AI employees for small businesses: an AI receptionist, AI office management, and custom AI implementation. It’s a Flux Labs Agency, LLC company.

02

Who is it for?

Small and growing businesses anywhere in the US that miss calls or spend too much time on admin.

03

Do I have to change my phone number or software?

No. You keep your existing website, phone number and calendar.

04

Does the AI pretend to be a person?

No. It says it’s an AI assistant, and every call starts with a recording notice.

05

Can I use one service on its own?

Yes. Each service can be used on its own or combined with others.

06

Do you work with businesses outside one city?

Yes. Brand Fusion Solutions works with businesses nationwide.

07

How do I get started?

Start a plan. We’ll scope what the AI should handle from what you send.

13 / Plan form

Tell us about the plan.

Tell us about your business and where calls slip through today. The Brand Fusion team reads every message and replies, usually within one business day.

// No pitch deck. If an AI employee isn’t the fix, you’ll hear that first.

Prefer email? apps@fluxlab.agency

Ticket · newOpen

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